Shipping policy
Our fulfillment centers. are located in Delhi (India).
We offer a safe and secure delivery.
As all of our products are packaged, checked, and shipped to order with a great amount of care, please allow 10-15 business days (based on location) for delivery and for your new artworks to reach you in perfect condition.
Please note: Our production facilities and logistics partners are following stricter controls during these uncertain times, hence in certain cases, we may need additional time to deliver, rest assured, we will expedite your order at the earliest
Shipping Costs and Times
|
Country |
Shipping Cost |
Delivery Time |
|
India |
Free |
10-15Days |
Shipping Provider
We ship all orders using the fastest, safest, and most reliable method possible to make sure your prints arrive in the best condition in the quickest time. Products are shipped using reputed courier and logistics providers and come straight to your door. If for any reason you cannot be reached or there is nobody in on the day of delivery, you may be able to arrange to collect it at your convenience from your local Post Office or respective courier company office
Delivery Time
We aim to dispatch all items no later than 10 business days after you place your order. Due to COVID-19, we are operating in half-strength so please expect to have your order delivers sooner the possible
Packaging
Don’t worry – all of our products are securely packaged in sturdy boxes best protection.
Billing and Shipping Details
We ask for personal details during checkout which we use to make sure your delivery can be made as efficiently as possible. Your email and phone number are important for us to send your order confirmation and so we can keep you updated with details about your order. Your billing details need to be exactly as they appear on your credit card or debit card statements to ensure your bank can verify and authorize the payment.
We require a valid delivery address in order to get your order to you, so please ensure you input your details correctly. Please note, your billing address and shipping address can be different.
Damaged Parcels, Artworks and Frames
We take extra care while packing your order to ensure that no damage is caused to the artwork or frame during transit.
In the unlikely event that you receive a damaged product, please get in touch and let us know at me@insaneandco.com so we can resolve the problem as quickly as possible. Attaching a few photographs to your email will also help us to understand the problem so we can advise on the next steps you need to take.
If you are having trouble reading emails from us, or haven’t received any updates since placing your order,
please get in touch with our support team via contact us page
Wil my invoice be included in the shipping package?
We send all invoices out to you by email, so you should receive it separately and can have it to hand when discussing any of your orders with us by email or phone.
